I just followed kakalee's instructions with Amazon and had a very tough time--long wait and refusal to refund the shipping charge of only $7.95. Ultimately she did refund it, but said it's not their policy--that free shipping is only for the mainland US. This is the second time I've called Amazon to try to get the free shipping on eligible items in the past year and both times had the same trouble. I'm always very nice, so I don't think its that they don't like me :)
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